1. Overview

This website is operated by Bezalel Wine & Brandy Estate. Throughout the site, the terms “we”, “us”, and “our” refer to the estate. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

These Terms apply to all users of the site, including browsers, customers, guests, vendors, and contributors. If you do not agree to these Terms, you may not access the website or use any services.

2. Online Store Terms

By using this site, you confirm that:

• You are at least 18 years old, or you have permission from a legal guardian.

• You will not use our products for any unlawful or unauthorized purpose.

• You will not transmit harmful code, malware, or disruptive content.

A breach of these Terms will result in immediate termination of your access to the Service.

3. Product Information

We make every effort to display accurate product descriptions, images, and pricing. However:

• Colours may vary due to screen settings.

• Product availability may change without notice.

• We reserve the right to limit or refuse any order.

All products are subject to our Shipping & Returns policy.

4. Pricing & Modifications

Prices may change without notice. We reserve the right to:

• Modify or discontinue any product or service.

• Limit quantities.

• Correct errors or omissions (including pricing).

We are not liable for changes, suspensions, or discontinuations of the Service.

5. Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information. We may refuse or cancel orders if:

• Fraud is suspected.

• Information is incomplete or inaccurate.

• Legal restrictions apply (e.g., alcohol sales to minors).

6. Third‑Party Services

Certain services (payment gateways, couriers, booking platforms) may be provided by third parties. We are not responsible for:

• Third‑party websites or their content.

• Losses arising from third‑party interactions.

We encourage you to review their policies.

7. User Comments & Submissions

If you send us comments, reviews, or creative ideas, you agree that:

• We may use them without restriction.

• We are not obligated to maintain confidentiality.

• We may edit, copy, publish, or distribute them.

You agree not to submit unlawful, offensive, or harmful content.

8. Personal Information

Your submission of personal information is governed by our Privacy Policy.

9. Errors, Inaccuracies & Omissions

Occasionally, information on our site may contain errors relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct these at any time.

10. Prohibited Uses

You may not use the site or its content to:

• Violate laws or regulations.

• Infringe intellectual property rights.

• Harass or discriminate.

• Upload viruses or malicious code.

• Interfere with the security or functionality of the Service.

Violation may result in termination of access.

11. Disclaimer of Warranties

We do not guarantee that:

• The Service will be uninterrupted, timely, secure, or error‑free.

• Results obtained from the Service will be accurate or reliable.

All products and services are provided “as is” and “as available”.

12. Limitation of Liability

To the fullest extent permitted by law, Bezalel Estate (Pty) Ltd. is not liable for:

• Direct, indirect, incidental, or consequential damages.

• Loss of profits, revenue, data, or goodwill.

• Issues arising from use of the Service or products purchased.

13. Indemnification

You agree to indemnify and hold harmless Bezalel Estate (Pty) Ltd. from any claims arising from your breach of these Terms or violation of any law or third‑party rights.

14. Severability

If any part of these Terms is found unlawful or unenforceable, the remaining provisions remain in effect.

15. Termination

These Terms remain effective unless terminated by either party. We may terminate your access at any time if you fail to comply with these Terms.

16. Governing Law

These Terms are governed by the laws of South Africa.

Additional Clauses for Estate Operations

17. Alcohol Sales

Age Restriction

By purchasing alcohol from our online store, you confirm that:

• You are 18 years or older, and

• You are legally permitted to purchase alcohol in South Africa.

We may request proof of age before dispatch or upon delivery.

Delivery of Alcohol

Alcohol will only be delivered to:

• A physical address

• A recipient who is 18 years or older

Couriers may request ID. If no eligible recipient is available, redelivery fees may apply.

Restrictions

We do not ship alcohol to:

• Individuals under 18

• Locations where alcohol delivery is restricted

• International destinations unless explicitly stated

18. Farm‑Stay Accommodation

Bookings

Accommodation bookings are subject to availability and confirmed only once payment is received.

Check‑In & Check‑Out

Guests must adhere to the times provided in their booking confirmation. Early arrivals or late departures may incur additional fees.

Guest Conduct

Guests agree to:

• Respect estate property, staff, animals, and other guests

• Follow all safety guidelines

• Supervise children at all times

• Avoid disruptive or unsafe behaviour

We may remove guests who violate these rules without refund.

Liability & Safety

The estate includes natural terrain, animals, production areas, and agricultural equipment. By staying on the property, you acknowledge that:

• You enter at your own risk

• You will follow all safety instructions

• You accept responsibility for your own safety and that of minors in your care

We are not liable for injuries or damages arising from:

• Failure to follow safety guidelines

• Interaction with animals

• Natural hazards

• Misuse of facilities

Damage to Property

Guests are responsible for any damage caused to rooms, furnishings, or estate facilities.

Cancellations

Farm‑stay bookings follow the cancellation policy provided at the time of booking.

19. Weddings & Private Events

Bookings & Deposits

Event bookings require a non‑refundable deposit to secure the date. Final payment terms will be outlined in the event agreement.

Venue Use

Clients agree to:

• Use the venue responsibly

• Adhere to capacity limits

• Follow all safety and fire regulations

• Ensure vendors comply with estate rules

Noise & Time Restrictions

Events must comply with local noise regulations and estate‑specific cut‑off times.

Liability

The estate is not responsible for:

• Loss or damage to personal property

• Injuries resulting from guest behaviour, alcohol consumption, or unsafe activities

• Vendor actions or negligence

Clients are responsible for the conduct of their guests and vendors.

Damage & Cleaning

Any damage to estate property or excessive cleaning requirements may incur additional charges.

20. Tastings, Cellar Tours & On‑Site Experiences

Participation at Own Risk

By participating in tastings, tours, or activities, you acknowledge that:

• Alcohol consumption is optional and at your discretion

• You are responsible for monitoring your own intake

• You participate at your own risk

Safety Requirements

Guests agree to:

• Follow staff instructions

• Avoid restricted areas

• Wear appropriate footwear in production spaces

• Supervise children at all times

Liability

We are not liable for:

• Injuries resulting from slips, uneven terrain, or production‑area hazards

• Accidents related to alcohol consumption

• Failure to follow safety instructions

Right to Refuse Service

We may refuse service or participation to anyone who:

• Appears intoxicated

• Behaves disruptively

• Poses a safety risk

21. Changes to Terms of Service

We reserve the right to update or replace any part of these Terms by posting updates to our website. Your continued use of the site constitutes acceptance of any changes.

22. Contact Information

Questions about these Terms may be sent to: info@bezalel.co.za