Plan Your Visit to Bezalel Estate
Everything you need to book tastings, dining, accommodation, and experiences in the Green Kalahari.
Plan Your Visit - Jump to: Essential Info • Directions • Before You Visit • FAQ • Contact Details
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Essential Visitor Information
Most Frequently asked questions
Q: How do I get to Bezalel Wine & Brandy Estate?
A: Bezalel Wine & Brandy Estate is easy to find as our main entrance is situated on the N14-highway between the Green Kalahari towns of Upington and Keimoes in the Northern Cape of South Africa.
⚠️ IMPORTANT NAVIGATION NOTE: Please enter via our Main Gate on the N14. Some GPS units may incorrectly attempt to route you via an unneccessary gravel road or through Bloemsmond. Please ignore these detours and stay on the N14 until you see our signage.
Q: What are your opening hours?
A: We are open Monday to Saturday from 08:00 to 17:00, and Sundays from 09:00 to 17:00. This applies to both the Tasting Room and The Farm Kitchen Garden Café.
We are open on all publich holidays with the exception of Good Friday and Christmas Day.
Q: Is Bezalel Estate family-friendly?
A: Yes! The Farm Kitchen Garden Café offers a relaxed garden setting with plenty of space for children, and our menu caters to families. We aim to be a welcoming stop for travelers on the N14.
Q: Are pets allowed?
A: Yes, we are a pet-friendly estate. Leashed pets are welcome in our outdoor garden areas and at the restaurant. Our Country House accommodation is also pet-friendly by arrangement.
Q: Do you offer accommodation?
A: Yes. We offer the self-catering Bezalel Estate Country House (perfect for families or groups of up to 8) and our Garden Rooms (King and Queen units) for couples or solo travelers. All units are located on the estate.
Q: Do you deliver wine and brandy?
A: Yes, we deliver our handcrafted wines and potstill brandies nationwide across South Africa. You can order directly through our online shop.
More Frequently asked questions
General Enquiries
How can I get in touch with your team?
You’re welcome to reach out to us by email or phone, and our team will respond as soon as possible. We’re always happy to assist with bookings, product enquiries, or general questions about the estate.
What are your operating hours?
Our operating hours vary slightly by season, but the estate is generally open during standard daytime hours. If you’re planning a visit, we recommend checking our current hours or contacting us to confirm.
Where is the estate located and how do I get there?
We’re located in the heart of the Green Kalahari. Detailed directions and map links are available on our website, and our team can guide you if you need assistance planning your route.
Do I need to make an appointment before visiting?
Walk‑ins are welcome for most visits, but tastings, tours, and group experiences are best booked in advance to ensure availability.
Do you offer guided tours of the estate?
Yes — we offer guided tastings, cellar tours, and seasonal experiences. Availability may vary, so we recommend booking ahead.
Tasting Room & Sensorium
Do I need to book a tasting in advance?
Bookings are recommended, especially during weekends and holidays, to ensure we can host you comfortably. Walk‑ins are accommodated when space allows.
What tasting experiences do you offer?
We offer a curated selection of wine, brandy, and craft‑spirit tastings, each designed to showcase the character of our estate. Seasonal or limited‑edition experiences may also be available.
How long does a tasting usually take?
Most tastings take 30–60 minutes, depending on the experience you choose and the pace you prefer.
Are children allowed in the Tasting Room?
Children are welcome under adult supervision. While tastings are reserved for guests 18 and older, families can enjoy the space together.
Do you accommodate large groups or tour buses?
Yes — we can host groups with advance notice. Please contact us to arrange group tastings or tour‑bus visits.
Online Shop & Orders
How do I track my order?
Once your order has been dispatched, you’ll receive a tracking link via email so you can follow its journey to your door.
What is your return policy?
You may request a return or exchange within 7 days of receiving your order, provided the item is unused, unopened, and in its original packaging. Some items — such as alcohol, food, perishables, and sale items — are not eligible for return. If your order arrived damaged or incorrect, we’ll gladly assist. Contact us with your order number and details, and we’ll guide you through the process.
Do you ship alcohol nationwide?
Yes — we ship alcohol across South Africa, subject to legal age verification and regional restrictions. An adult (18+) must be available to receive the delivery.
Can I change or cancel my order after placing it?
If your order hasn’t been processed yet, we’ll do our best to assist with changes or cancellations. Please contact us as soon as possible.
What payment methods do you accept?
We accept major payment methods supported by our secure online checkout, including card payments and other locally available options.
Farm‑Stay Accommodation
How do I make a booking?
Bookings can be made directly through our website or by contacting our team. We’ll confirm your reservation once payment has been received.
What time is check‑in and check‑out?
Check‑in and check‑out times are provided in your booking confirmation. Early arrivals or late departures may be arranged in advance, subject to availability.
Are pets allowed in the accommodation?
Pets are welcome in designated areas and selected units. Please confirm pet‑friendly availability before booking.
What amenities are included in the rooms?
Our rooms are equipped with comfortable essentials and estate‑specific touches. Full amenity details are listed on each accommodation page.
What is your cancellation policy for accommodation?
Our cancellation policy varies by season and room type. The full policy will be provided during the booking process.
Events & Weddings
How do I enquire about hosting an event or wedding?
You can contact our events team through the enquiry form or by email. We’ll guide you through availability, packages, and next steps.
Do you offer venue tours for event planning?
Yes — venue tours can be arranged by appointment. We’d love to show you the spaces and discuss your vision.
Can we bring our own suppliers or must we use preferred vendors?
You’re welcome to bring your own suppliers, provided they meet our venue requirements. We can also recommend trusted vendors familiar with the estate.
What is the maximum capacity for events?
Capacity depends on the venue space and event style. Our team will help you choose the best option for your needs.
Do you require a deposit to secure a date?
Yes — a non‑refundable deposit is required to confirm your booking and secure your event date.
Large Group / Corporate Bookings
Do you accommodate large groups or corporate bookings?
Yes — we welcome group tastings, corporate gatherings, and private experiences. Advance booking is essential to ensure we can host your group comfortably.
What is the maximum group size you can host?
Capacity depends on the experience and venue space. Our team will guide you to the best option based on your group size and needs.
Do you offer customised experiences for corporate groups?
We do. Tailored tastings, tours, and curated activities can be arranged to suit your event goals. Contact us to discuss options.
How far in advance should we book?
For groups of 10 or more, we recommend booking at least one week in advance. Larger or more complex events may require additional planning time.
Alcohol Sales & Legal Requirements
Do I need to show ID when purchasing or receiving alcohol?
Yes — by law, alcohol may only be sold or delivered to individuals 18 or older. Couriers may request ID upon delivery.
Do you ship alcohol to all provinces?
Yes we ship to all nine provinces and to any valid street address in South Africa.
Can I order your products as a gift for someone else?
Yes — you can send our products as a gift, but the recipient must be 18 or older to receive alcohol deliveries.
Pets & Estate Policies
Are pets allowed on the estate grounds?
Pets are welcome in designated outdoor areas, provided they are leashed and supervised at all times.
Are pets allowed in the Tasting Room?
Well‑behaved pets are welcome in certain areas of the Tasting Room. Please bring a leash and check with our team on arrival. If they become a distirbunce to other guests we request that you remove them form the Tasting Room.
Are there any areas where pets are not permitted?
Yes — for safety and hygiene reasons, pets are not allowed in production areas, kitchens, or restricted zones.
Accessibility & Safety
Is the estate wheelchair‑friendly?
Many areas of the estate are accessible, though some natural terrain may be uneven. If you have specific accessibility needs, we’re happy to assist.
Do you have parking available?
Yes — secure on‑site parking is available for all visitors.
Are there any safety guidelines I should know before visiting?
As a working estate, some areas may have animals, equipment, or uneven ground. Please follow posted signs and staff guidance during your visit.
Photography & Drones
Can I take photos during my visit?
Absolutely. Personal photography is welcome, and we encourage guests to capture the beauty of the estate. Please be mindful of other visitors and avoid restricted areas.
Do you allow professional or commercial photoshoots?
Professional shoots — including engagement, wedding, fashion, or brand photography — must be booked in advance. Fees and availability vary depending on the location and time of day.
Are drones allowed on the estate?
For safety, guest privacy, and wildlife protection, drones are not permitted without prior written approval. Approved drone use is limited to specific areas and times.
Food Availability
Do you serve food in the Tasting Room?
We offer a curated selection of light bites and tasting accompaniments designed to complement our wines, brandies, and spirits. Options may vary seasonally.
Can I bring my own food or picnic?
Outside food and picnics are not permitted in the Tasting Room, Gardens, or Parking Area This helps us maintain a consistent guest experience and comply with food‑service regulations.
Are there restaurants nearby?
Yes — we have a great on-site restaurant called The Farm Kitchen and the surrounding area offers several dining options. Our team is happy to recommend local favourites based on what you’re looking for.
Sustainability & Farming Practices
Do you follow sustainable farming practices?
Yes — sustainability is central to how we care for our land, our vines, and our animals. We prioritise responsible water use, soil health, and long‑term ecological balance.
Are your products made using environmentally conscious methods?
We strive to minimise waste, reduce energy consumption, and use natural processes wherever possible. Our production methods are designed to honour the environment and preserve the character of the Green Kalahari.
Are you certified Organic?
Yes — our estate follows fully organic production methods, and we are proudly certified through Ecocert, an internationally recognised body for organic standards. This certification reflects our commitment to soil health, natural farming practices, and responsible stewardship of the Green Kalahari environment.
How do you care for your animals?
Animal welfare is a core value on our estate. Our livestock and poultry are raised with respect, proper nutrition, and safe, natural environments. Guests may see animals during their visit, but interaction is supervised for everyone’s safety.
